Privacy Policy
Introduction
Hilltop Business Services (“Hilltop”, “we”, “our” or “us”) are required by law to inform clients of company policies and procedures regarding the privacy of client information. We appreciate and value that our clients entrust us with their sensitive personal information, and we are personally and professionally committed to ensuring our clients have confidence in our professionalism and dedication to providing them with financial services. The following statement discloses the ways in which we collect, use, and disclose the personal information of our clients.
This Privacy Policy governs hilltopbusiness.services, its subdomains, and all portals, applications, products, services, events, and any interactive features, applications, or other services that post a link back to this Privacy Policy (the “Site”). This Privacy Policy also applies to information (including the “Personal Information” defined below) that we may collect from you in person at our physical office locations (each a “Location”), via phone calls or other communication with our personnel or in any instance when you contact us. We refer to all of the above as our “Services.”
Please note that if you voluntarily provide your information in the course of interacting with our Site, visiting our Locations, or otherwise using our Services, we will take that as your agreement to our collection, use, and disclosure of your information as set forth in this Privacy Policy. This Privacy Policy is incorporated into our Terms of Use which govern your use of this Site and is expressly made part of your Client Engagement Letter when you hire us.
By using our Site, contacting us to inquire about our Services, or visiting our Locations, you consent to our Privacy Policy and agree to our Terms of Use.
This Privacy Policy does not apply to any products, services, websites, or content that are offered by third parties (“Third Party Services”), which are governed by their respective privacy policies.
What Information We Collect
​We collect personal information about you for the purpose of offering or furnishing our products and services to you. The types of personal information we collect may include the following types.
Information You Provide Us
We collect information you provide to us directly when you user our Services. This includes:
Contact Information
We are legally required to verify the identities of clients that engage our Services. If you engage our Services you will need to provide us with your first and last name, a mailing and email address, and a telephone or mobile number.
​
Personal Information
To provide many of our services we require, or are required to obtain, personal identifying information such as a social security numbers, a driver’s license number, a passport number, your birthdate, marital status, as well as current or past employment and education information. This may also include other information that could reasonably be used to identify you personally or identify your household or device.
​
Demographic Information
Information such as your country, state, or county of residence or business operation.
​
Account Information
Some of our services require that you set up an account. If you create an account, your account will have a username, which you provide, or which is generated automatically. You may need to provide a password depending on how you register for these services.
​
Financial Information
As a financial services provider banking details and financial histories are regularly collected to make use of our services. This information includes credit or debit card numbers, bank account numbers, student financial information, mortgage and escrow account data, incomes, expenses, assets, debts, trades, and barters.
​
Documents
When clients provide documents for the purposes of verification, compliance, and the use of Services, we retain those documents for various periods of time. Such documents may include paycheck stubs, earning statements, receipts, donor records, government issued identification, bank and brokerage statements, emails, prior year tax returns, and legal correspondence.
​
Client Behaviors & Preferences
We collect information about the actions you take when using the Services. This includes your interactions with our services such as usage frequency, timing, and duration of interactions.
​
Other Information
You may choose to provide other information directly to us. For example, we may collect information when you fill out a form, survey, participate in promotions or programs, request support, or otherwise communicate with us.
​
Your decision to provide us with information is voluntary, but if you choose not to provides us with any requested information, you may or may not be able to take advantage of our Services.
Information We Collect Automatically
In addition to information that you choose to share with us, we and/or our service providers may automatically collect and/or store certain information when you visit or interact with the Site (“Usage Information”). This information may include:
​
Log and usage data
​
Information collected from cookies and similar technologies
We may receive information from cookies, which are pieces of data your browser stores and sends back to us when making requests, and similar technologies. We use this information to deliver and maintain our Services, improve your experience, understand user activity, personalize offers, measure advertising and referral effectiveness, and improve the quality of our Services. For example, we store and retrieve information about your preferred language and other settings. See our Cookie Notice for more information about how Hilltop uses cookies.
​
Location Information
We may receive and process information about your location. We may receive location information from you when you choose to share such information on our Services. For example, we may derive an appropriate location based on your IP address.
How We Use Information
We use information about you to:
-
Provide, maintain, and improve the Services;
-
Personalize services, and offerings, to match your activities, and preferences;
-
Help protect the safety of Hilltop and our clients, which includes blocking suspected spammers and fraudsters, addressing abuse, enforcing Hilltop Client Engagement Letters and our other terms and policies, as well as comply with applicable law;
-
Provide, optimize, and improve the effectiveness of our marketing and outreach programs;
-
Research and develop new services;
-
Send you technical notices, updates, security alerts, invoices, and other support and administrative messages;
-
Provide client support;
-
Communicate with you about products, services, offers, promotions, events, and programs;
-
Provide other news and information we think will be of interest to you;
-
Monitor and analyze trends, usage, and activities in connection with our Services.
How We Share Information
As a general rule, we do not disclose Personal Information about our current or former clients to anyone. However, to the extent permitted by law and any applicable state Code of Professional Conduct, certain nonpublic information about you may be disclosed in the following situations:
​
-
With your consent. We may share information about you with your consent and at your direction .
-
To comply with the law. We may share information if we believe it is within accordance of a validly issued and enforceable subpoena or summons.
-
In the course of a review of our firm’s practices. When under the authorization of a state or national licensing board, or as necessary to properly respond to an inquiry or complaint from such a licensing board of organization.
-
In the event of a material change in ownership. In conjunction with a prospective purchase, sale, or merger of all or part of our practice, provided that we take appropriate precautions (for example, through a written confidentiality agreement) so the prospective purchaser or merger partner does not disclose information obtained in the course of the review.
-
To defend our rights. As a part of any actual or threatened legal proceedings or alternative dispute resolution proceedings either initiated by or against us, provided we disclose only the information necessary to file, pursue, or defend against the lawsuit and take reasonable precautions to ensure that the information disclosed does not become a matter of public record.
-
With our service providers. We may share information with vendors, consultants, and other service providers who to need access to such information to carry out work for us. Their use of such information will be subject to appropriate confidentiality and security measures. A few examples: (i) payment processors who process payments on our behalf, (ii) cloud providers who host our data and services, (iii) legal professionals retained to assist us represent you during an audit, and (iv) an outside service bureau to process tax returns.
We may aggregate, de-identify, and/or anonymize any information collected through the Site or Services such that such information is no longer linked to you personally identifiable information. We may use and share this aggregated and anonymized information (non-personal information) for any purpose, including without limitation, for research and marketing purposes, and may also share such data with our affiliates and third parties, including advertisers, promotional partners and others.
Finally, we also may share your information, including your Personal Information, with our affiliates and other third parties, such as companies with whom we have marketing or other relationships, for direct marketing purposes. (If you are a California resident, you have the right to request additional information regarding the “sale” of your information. Please see the Section entitled “Your California Privacy Rights” below about these rights.) In addition, we may share the information we have collected about you, including Personal Information, as disclosed at the time you provide your information and as described in this Privacy Policy.
How We Protect Your Information
We take measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. For example, we use HTTPS while information is being transmitted. We also enforce technical and administrative access controls to limit which of our employees have access to non-public personal information.
We store the information we collect for as long as it is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes and/or if we believe doing so is in accordance with, or as required by, any applicable law.
Contact Us
If you have other questions about this Privacy Policy, please contact us at:
​
Postal Address
Hilltop Business Services
P.O. BOX 75
Riverton, UT 84065
Email Address
admin@hilltopbusiness.services
Phone Number
(801) 367-1877